icue logoFAQ

What is iCue?

  • What is iCue?
  • What makes iCue different from other educational websites?
  • Why is it called "iCue"?
  • Who is iCue for?
  • What subjects does iCue support?
  • Is iCue only for Advanced Placement students?

Why Should I Join iCue?

  • Why should I join iCue?
  • How will iCue help me learn?
  • What's a collaborative learning environment?
  • Will iCue help me get a better score on the Advanced Placement Exam?
  • Can I use iCue resources in my papers or projects?

What's in iCue?

  • What kinds of things will I find in iCue?
  • What is a Cue Card?
  • What kind of games will I play?
  • Are there other resources in iCue besides NBC News videos?
  • What subjects does iCue support?
  • Is there non-academic content in iCue?
  • Are there lessons in iCue? Am I graded?

How Much Does iCue Cost?

  • How much does iCue Cost?
  • Is this a free trial? Will you ask for money later?
  • Will iCue download anything onto my computer?

How Does iCue Protect My Safety and Privacy?

  • What do you do with my personal information?
  • Can I limit the amount of personal information displayed in iCue?
  • What makes the iCue Friends Network safer than other websites?
  • Do I need my parent's permission to join?
  • Are the Forums moderated and monitored?
  • Will iCue download anything onto my computer?

Important Note to Parents

  • What is iCue?
  • What kind of content is on iCue?
  • How does iCue protect my child's personal information?
  • What contact will my child have with others online?
  • What other steps can I take to keep my child safe online?

How Do I Join?

  • How do I register for iCue?
  • Can anyone join iCue?
  • How old do I have to be to use iCue?
  • Can I access iCue if I live outside of the U.S.?
  • Do I need my parent's permission?
  • Can my siblings or friends use my iCue account?

What is the MIT Research Study?

  • Why is MIT researching iCue?
  • Why should I participate in the study?
  • Will the researchers know who I am? What will they see?
  • What do I have to do to join?
  • What if my parents won't respond?
  • How do I enter to win an iPod Video Nano?

What are iCue's Technical Requirements?

  • Can I use iCue on my computer?
  • Do I need special software?
  • What kind of files does iCue transmit to my computer?
  • Will the Internet filters on my computer interfere with iCue?
  • Will iCue download anything onto my computer?

Troubleshooting

  • Trouble with Video
  • Trouble with Audio
  • Trouble with the Flash Player
  • Trouble with Pop-ups
  • Trouble with the Browser Cache
  • Trouble with Browser Cookies
  • Trouble with JavaScript
  • Need More Help?